Actbest bike provides fast free shipping on all orders, without any minimum purchase amount requirement.

The 365 - day warranty means Actbest bike will offer after - sales service for 365 days from the date of purchase. This typically covers defects in materials or workmanship under normal use. If you encounter any problems with the bike during this period, you can contact our customer service for assistance, which may include repairs, replacement of parts, or other solutions as appropriate.

Actbest bikes are Certified to UL 2849. This certification encompasses comprehensive safety evaluations, including the batteries. It ensures that the batteries meet strict safety standards in terms of electrical performance, thermal management, and overall reliability. You can have peace of mind knowing that the batteries in our bikes have passed rigorous safety tests

Actbest bikes are shipped from our US warehouse. Generally, the delivery time is within 3 - 8 days after you place your order. We aim to get your bike to you as soon as possible so you can start your cycling adventures.

What measures does Actbest bike take to protect my payment information during the transaction?
A: Actbest bike uses secure payment processing systems. Your payment information is processed securely using advanced encryption technology and industry - standard security protocols. We take the protection of your personal and financial data very seriously and have implemented multiple layers of security to prevent unauthorized access and ensure the confidentiality of your information.